Your privacy matters. This policy explains how Dampstop collects, uses, and protects your personal data in compliance with UK GDPR.
• We only collect necessary data to provide our services
• We do not use tracking cookies, analytics, or advertising services
• We do not share your data with third parties
• All data is processed in accordance with UK GDPR
• You have full rights over your personal data
Dampstop (referred to as "we", "us", or "our") operates the website dampstop.uk. We are the data controller for the personal data we collect.
Contact Details:
Dampstop
South Wales, UK
Phone: 07767 988 407
Email: contact@dampstop.uk
We collect minimal personal data strictly necessary for our services:
| Data Type | Purpose | Lawful Basis |
|---|---|---|
| Contact Form Data Name, email, phone, message |
To respond to your enquiries about our services | Consent (when you submit the form) |
| Server Logs IP address, browser type, visit time |
Security and operation of our website | Legitimate Interests |
| Phone Call Data Phone number, call details |
To provide quotations and discuss services | Contractual necessity |
We use your personal data only for the following purposes:
We do not use your data for marketing, advertising, profiling, or automated decision-making. We do not sell, trade, or otherwise transfer your personal data to third parties.
We retain personal data only for as long as necessary:
After these periods, data is securely deleted or anonymised.
This website uses only strictly necessary cookies.
We do not use:
The only cookies used are those essential for website operation (e.g., session cookies if you were to log into an account, which our current site doesn't require).
No cookie consent banner is needed as we use no non-essential cookies.
Under UK GDPR, you have the following rights regarding your personal data:
You can request a copy of the personal data we hold about you.
You can request correction of inaccurate or incomplete data.
You can request deletion of your data (where applicable).
You can object to our processing of your data.
To exercise any of these rights, please contact us using the details in Section 1.
We implement appropriate technical and organisational measures to protect your personal data:
If you have concerns about how we handle your data, please contact us first so we can resolve the issue.
You also have the right to lodge a complaint with the UK supervisory authority:
We may update this Privacy Policy from time to time. The current version will always be available on this page with the "Last Updated" date below.
Last Updated: 17 March 2024
If you have any questions about this Privacy Policy or your personal data, please don't hesitate to contact us:
We believe in keeping data processing simple and transparent. No hidden tracking, no unnecessary data collection, and no third-party sharing. Just straightforward service provision.
Proper diagnosis first. We carry out professional damp surveys to pinpoint the real cause of moisture problems — and give clear, practical fixes that suit your property.